MakeMyTrip

Company Type:
MakeMyTrip is a publicly traded company listed on the National Stock Exchange of India and the BSE Limited. It is classified as an online travel agency (OTA).

Industry:
MakeMyTrip operates in the online travel industry, providing a platform for users to book flights, hotels, holiday packages, and other travel-related services.

Founded Year:
MakeMyTrip was founded in the year 2000, making it one of the pioneers in the Indian online travel space.

Founders:
MakeMyTrip was founded by Deep Kalra, who is the current Group Executive Chairman of the company. He is an alumnus of St. Stephen’s College, Delhi, and IIM Ahmedabad. The co-founders of MakeMyTrip include Rajesh Magow, Keyur Joshi, and Sachin Bhatia, who have all played crucial roles in the growth and success of the company.

Services:
MakeMyTrip offers a wide range of services to its customers, including flight bookings, hotel reservations, holiday packages, bus tickets, train tickets, car rentals, and travel insurance. The company also provides travel information, reviews, and recommendations to help travelers plan their trips effectively.

History:
MakeMyTrip was founded in the year 2000 with a vision to revolutionize the way Indians planned and booked their travel. Over the years, the company has grown exponentially and expanded its services to cater to the evolving needs of travelers in India and beyond. MakeMyTrip went public in 2010 with a successful IPO.

Present:
Today, MakeMyTrip is one of the leading online travel agencies in India, serving millions of customers every year. The company continues to innovate and introduce new products and services to enhance the travel experience for its users. MakeMyTrip also has a strong presence in the international market through its subsidiaries like Goibibo and redBus.

Awards and Recognition:
MakeMyTrip has been recognized for its outstanding services and contributions to the travel industry. The company has received numerous awards over the years, including the prestigious World Travel Awards for being India’s Leading Travel Agency.

Frequently Asked Questions (FAQs):

Q: How can I contact MakeMyTrip customer support?
A: You can reach MakeMyTrip customer support through their website or mobile app. They also have a 24/7 helpline number for customer assistance.

Q: Does MakeMyTrip offer travel insurance?
A: Yes, MakeMyTrip provides travel insurance options for customers booking flights and holiday packages on their platform.

Q: Can I cancel or modify my booking on MakeMyTrip?
A: Yes, MakeMyTrip allows users to cancel or modify their bookings, subject to the terms and conditions of the airline or hotel provider.

Q: Is MakeMyTrip a trustworthy platform for booking travel?
A: MakeMyTrip is a reputable online travel agency with a proven track record of providing reliable services to its customers. Their secure payment gateway and customer support ensure a safe booking experience.