Freshworks

**Company Type:**
Freshworks is a privately-held company in the software industry.

**Industry:**
Freshworks operates in the software industry, specializing in customer engagement software.

**Founded Year:**
Freshworks was founded in 2010.

**Detailed Information about the Founders:**
Freshworks was founded by Girish Mathrubootham and Shan Krishnasamy. Girish Mathrubootham is the CEO of the company and has a background in product management and marketing. Shan Krishnasamy is the CTO and brings extensive experience in technology and software development.

**Information about Services:**
Freshworks provides a variety of customer engagement software solutions, including customer support, CRM, and IT service management tools. Their software is designed to help businesses improve customer relationships and streamline operations.

**Information about History:**
Freshworks was established in Chennai, India, in 2010. The company has since gone on to become a global provider of customer engagement software, with offices around the world and a strong customer base.

**Information about Present:**
Today, Freshworks is a leading player in the customer engagement software market, serving thousands of businesses across different industries. The company continues to innovate and expand its product offerings to meet the evolving needs of customers.

**Awards and Recognition:**
Freshworks has received numerous awards and accolades for its innovative software solutions and business growth. Some of the notable awards include recognition by Gartner, Forbes, and the Deloitte Technology Fast 50.

**Frequently Asked Questions:**

**1. What makes Freshworks stand out from other customer engagement software providers?**
Freshworks is known for its user-friendly interfaces, affordable pricing, and robust feature set. They focus on delivering easy-to-use solutions that provide value to businesses of all sizes.

**2. How can Freshworks products benefit my business?**
Freshworks products can help improve customer relationships, streamline support operations, and boost overall efficiency. Their software is designed to enhance customer engagement and drive business growth.

**3. Can Freshworks solutions be customized to fit my specific business needs?**
Yes, Freshworks offers customization options to tailor their software to meet the unique requirements of different businesses. This allows companies to optimize the use of their customer engagement tools for maximum impact.

**4. Is Freshworks suitable for small businesses or only large enterprises?**
Freshworks caters to businesses of all sizes, from small startups to large enterprises. Their software solutions are scalable and flexible, making them ideal for companies looking to improve customer engagement at any scale.