BigBasket
Company Name: BigBasket
Company Type: BigBasket is an Indian online grocery delivery service company.
Industry: E-commerce, Grocery Delivery
Founded Year: 2011
Founders: BigBasket was founded by five entrepreneurs – Vipul Parekh, Hari Menon, V.S. Sudhakar, V.S. Ramesh, and Abhinay Choudhari.
Services: BigBasket offers a wide range of products including fruits, vegetables, groceries, household items, personal care products, and more. Customers can place orders through their website or mobile app and get the products delivered to their doorstep.
History: BigBasket was launched in 2011 in Bangalore, India. Initially starting as an online grocery store, the company has grown rapidly over the years and is now one of the leading players in the e-commerce grocery delivery sector in India.
Present: BigBasket operates in multiple Indian cities and continues to expand its reach to cater to a larger customer base. The company has diversified its product offerings to include a variety of brands and categories to meet the ever-growing demands of consumers.
Awards and Recognition: BigBasket has received several awards and accolades for its innovative business model and service excellence. It has been recognized as one of the most promising startups in India and has won awards for its contribution to the e-commerce industry.
Frequently Asked Questions:
Q: How can I place an order on BigBasket?
A: You can place an order on BigBasket by visiting their website or downloading the mobile app, selecting the items you want to purchase, and checking out by providing your delivery details.
Q: What is the delivery time for orders placed on BigBasket?
A: The delivery time for orders placed on BigBasket varies depending on your location and the delivery slots available. Customers can choose a convenient time slot for delivery during the checkout process.
Q: Are there any membership or subscription plans on BigBasket?
A: BigBasket offers a subscription service called ‘BB Star’ for frequent shoppers, which provides benefits such as free delivery, exclusive discounts, and priority customer support.
Q: Can I return products purchased from BigBasket?
A: Yes, BigBasket has a hassle-free return policy that allows customers to return products within a specified time frame if they are not satisfied with the quality or have received damaged products.
Q: Is BigBasket available in all cities in India?
A: BigBasket currently operates in select cities across India and continues to expand its presence to reach more customers in different regions.
These FAQs provide basic information about BigBasket and its services for customers looking to shop online for groceries and household essentials.