True Balance
**Company Type:**
True Balance is a fintech company operating as a digital wallet and financial services platform.
**Industry:**
The company operates in the financial technology (fintech) sector.
**Founded Year:**
True Balance was founded in 2014.
**Detailed Information about the Founders:**
True Balance was founded by Charlie Lee and Alex Suh, both of whom have a strong background in finance and technology.
**Information about Services:**
True Balance offers a wide range of financial services including digital wallet, bill payments, mobile recharges, and cash loans.
**Information about History:**
True Balance started as a balance checking app for prepaid mobile phone users in India. Over time, the company expanded its services to include various financial products and solutions.
**Information about Present:**
Today, True Balance is a leading fintech company in India, providing innovative financial solutions to millions of users.
**Awards and Recognition:**
True Balance has received several awards for its contributions to the fintech industry, including the Fintech Rising Star Award in 2018.
**Frequently Asked Questions (FAQ):**
1. What services does True Balance offer?
True Balance offers digital wallet services, bill payments, mobile recharges, and cash loans.
2. How can I avail of True Balance’s services?
Users can download the True Balance app from the Google Play Store or Apple App Store and sign up for an account.
3. Is True Balance safe and secure to use?
Yes, True Balance employs advanced security measures to protect users’ personal and financial information.
4. Can I transfer money to other users using True Balance?
Yes, users can transfer money to other True Balance users within the app.
5. Does True Balance charge any fees for its services?
True Balance does not charge any fees for basic services like mobile recharges and bill payments. However, there may be charges for cash loans or other premium services.
6. How does True Balance generate revenue?
True Balance generates revenue through transaction fees, interest on cash loans, and partnerships with financial institutions.
7. How can I contact True Balance’s customer support?
Users can reach True Balance’s customer support through the app or website for any queries or issues they may have.